Look Around Before You Buy a Firewall, and Watch Out if You Buy a SonicWALL
So, if youâ€™re buying a SonicWALL (includingÂ model TZ205Â ) as your firewall, donâ€™t waste your money. The price that you pay for renewing the annual software and subscription plan does not include any assistance from the new seller,Â Western NRGÂ to configure it once it’s installed. Dell used to sell the device but apparently Dell spun off theÂ SonicWALLÂ device, and Western NRG picked it up.
If you want to call it that.
The division of labor betweenÂ DellÂ and Western NRG takes a flow chart to understand, but if you have a problem with the device, rest assured that Dell will tell you Western NRG can fix it, and Western NRG will tell you that Dell can fix it. Neither one will, though.
Fix it, that is. They will, however,Â gladly take your moneyÂ .
Sure, they give you software and a hardware warranty, but those provide little benefit if the device isnâ€™t configured correctly. Which you will have to pay to get, and pay more than the device itself is worth.
Who knows of a goodÂ firewallÂ device that also provides support? Dell and Western NRG donâ€™t, in my humble opinion.